Privacy Policy

1. Introduction

PRSVR ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products and services.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you place an order or interact with our website, we may collect:

• Contact Information: Name, email address, phone number
• Billing Information: Billing address, payment method details (processed securely through Shopify)
• Shipping Information: Delivery address, recipient name
• Custom Order Details: Team names, player names, player numbers, sizes, logo files
• Account Information: Username, password (if you create an account)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, links clicked
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To fulfill your orders, process payments, and arrange shipping
• Custom Product Creation: To create personalized uniforms with your specified names, numbers, and logos
• Communication: To send order confirmations, shipping updates, and respond to inquiries
• Marketing: To send promotional emails about new products, special offers (you can opt-out anytime)
• Service Improvement: To analyze usage patterns and improve our website and services
• Fraud Prevention: To detect and prevent fraudulent transactions and protect our business
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., Shopify for payment processing, shipping carriers)
• Business Partners: Trusted partners who assist in manufacturing and fulfilling custom orders
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment processing through Shopify's PCI-compliant platform
• Regular security assessments and updates
• Access controls and authentication procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Types of cookies we use: Essential cookies (required for website operation), Performance cookies (analytics), and Marketing cookies (personalized advertising).

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request a copy of your data in a portable format
• Object: Object to certain processing activities

To exercise these rights, contact us at info@prsvr.com. We will respond within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Custom order information is retained for at least 7 years for business and tax purposes.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

12. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: